FAQs.

Avora is a first of its kind cocktail experience where guests embark on a discovery mission of a new world and enjoy unique cocktails along the way. The experience is a combination of impressive set design combined with live actors, talented mixologists and the latest projection mapping technology.

The experience begins promptly at the time you booked so please arrive on time. Unfortunately, if you are running over 15 minutes late for your experience you will be unable to enter.

Please arrive promptly, or if possible, early for your experience. The experience begins promptly at the time you booked. Unfortunately, if you are running over 15 minutes late for your experience you will be unable to enter.

Unit 5C, 127 Hackney Road, London E2 8GY

The experience lasts 1 hour 45 minutes from the start time.

At the start of your experience you will be able to store any coats and small bags within a belongings box for your group. Please try to avoid bringing larger bags, but if essential, these can be stored.

Our tables accommodate approximately 6 guests. As such, if booking as a smaller group of 2, 3 or 4 there is a change you will be on a shared table with others.

We have a wide range of jumpsuit sizes from Small right up to 4 x XL. We hope you will be comfortable in these suits.

Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. If you would like to bring and use professional equipment and tripods please contact us in advance.

During the experience there will be use of fibre optic lighting and UV lighting. At one point hanging optics flash, therefore, if sensitive to flashing lights, please do contact us for more information.

The experience will be held indoors despite bringing to life an outdoor setting.

There is no food served during the experience, so we recommend having restaurant plans before or after. Included within the ticket price are three unique cocktails. There is no opportunity to purchase any more.

Yes, all rooms and areas during the experience are fully ventilated and air conditioned.

There will be a restroom accessible at the start of the experience, at the half-way point of the experience and also at the end of the experience. In between these moments there will not be a restroom available.

At this moment the experience is an over 18 event. Our venues operate under the challenge 25, so of course, if you look over age no ID would be requested. If there is a risk of you not looking over 25, then please do bring a passport or drivers license to avoid not being let in.

Yes, group bookings are possible by adding the desired amount of tickets to your basket when checking out. If you are looking to book as a group of 12+ guests for unlisted dates, please get in touch via [email protected] and we may be able to open the date for you to book.

For special occasion bookings of 12+ guests for unlisted dates, please get in touch via [email protected] and we may be able to open the date for you to book.

Unfortunately, tickets for experiences are non-refundable. We are, however, able to exchange tickets to new dates as long over 48 hours notice is given. Alternatively, tickets are not name dependent so if someone wanted to attend using this ticket that is absolutely fine.

If you do wish to exchange your tickets and are over 48 hours away from your booking, please contact us with your ticket ID.

Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number.

Unfortunately, tickets for experiences are non-refundable. Ticket non-refund terms and conditions are agreed to before purchase.

You can find your ticket with the QR code in the Fever app, within the Tickets section. If you don't have it installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.

Official tickets for Avora: Immersive Cocktail Experience can only be purchased on Fever. Tickets are not available on any other website or ticketing platform.

No, your contactless tickets will be validated directly in the Fever App.

Via our website, www.avora-experience.co.uk

On the Fever App, available on Google Play and Apple Store

On the Fever website

If there is availability for the session you are looking to attend, yes it is possible to buy tickets on the door.

Yes, each of our cocktails will be available in a non-alcoholic version.

At the start of the experience you will be asked to provide any allergies so our team are aware. Please do so at this stage as your drinks can then be tailored to suit your needs.

None of our cocktails contain nuts.

For those not drinking, a special non-alcoholic cocktail will be made for each drink and as such, the price is the same. The experience that unfolds is exactly the same whether drinking alcohol or not.

Yes, all of our cocktails served will be vegan friendly.

We are afraid to say that due to multiple steps within the experience between key moments the experience is not wheelchair friendly.

You will be seated for the majority of the experience, with minimal physical requirements other than moving between the three rooms.

All cocktails can be served as mocktails.

Guests requiring assistance throughout this experience are entitled to apply for one free pass for their Personal Assistant/Support worker. Please contact us via https://fever.zendesk.com/hc/en-us/requests/new with proof of needing a carer ticket.

Once we receive this, we will provide you with the code of a voucher, that you can use to purchase your free Carer ticket.

Please keep in mind that you will have to show this, along with your tickets, to enter the venue. Each Carer’s ticket will need to be purchased with at least one other full price ticket.

You will be seated for the majority of the experience. You will be moved between three rooms, in which you will only be standing to commute between these rooms.